Ottawa Therapeutic & Wellness Services

Yes we do. Take a look at our direct billing page to see if your insurer is listed. If your policy allows direct billing, we can provide this service and take care of everything.

Treatments at our facility are all done one-on-one in your own private room, whether it be physiotherapy or massage therapy. We don’t believe in the “tables and curtains” model you’ll find at most clinics — we believe that you should have privacy during your treatments and be able to relax without distractions.

We have two Ottawa locations:

• Nepean: 4a-290 W Hunt Club Rd
• Bells Corners: 16-2150 Robertson Rd

Take a look at our contact page for complete contact information, our hours and maps to each of our locations.

We have lots of free parking. We also have 3 designated spaces at our Hunt Club clinic, and 4 at our Bells Corner location, reserved for patients who have physical limitations or injuries that prevent them from walking a further distance.

Your initial assessment typically will be 1 hour long (this may vary). We believe your therapist should take all the time needed to properly assess, diagnose, and treat you during your first visit. For acupuncture services, the initial assessment may take up to 75 minutes due to the time it takes to do an AcuGraph scan prior to your treatment.

Absolutely! Unlike most clinics, we believe in providing you relief from symptoms right away. We begin treatment during your first session for all of our services, except our registered dietitian service.

We accept cash, VISA, Mastercard, and American Express. If you’re covered by an extended healthcare provider that provides direct billing as part of your policy, then don’t worry, we can take care of everything. We provide direct billing to 27 extended healthcare providers, and are also FSRA licensed to directly bill motor vehicle insurers on behalf of motor vehicle accident victims.

We also offer up to 0% APR financing for all our services so that you can get the treatment you need, when you need it. Please contact us for details.

Yes. This is a common question. You can discuss the areas you want your registered massage therapist to work on, including a full-body massage if that’s what you prefer.

Unfortunately, the only service that may be covered under OHIP (with certain restrictions) is physiotherapy. To have physiotherapy covered by OHIP, you must:

• Be 65 or older, or 19 and under
• And/or recently discharged as an inpatient of a hospital and in need of physiotherapy clinic services that are directly connected to the condition, illness or injury for which you were admitted to the hospital

You may have to wait upwards of 3 months to enter a publicly-funded physiotherapy clinic, and will be limited to $312 worth of coverage per condition. You will also need a doctor’s referral to be considered for OHIP coverage.

If you have a gender preference or prefer a specific therapist, please make sure to mention it to us over the phone prior to booking so we can accommodate you and schedule our team accordingly. It is the patient’s responsibility to state such preferences.

Low-level laser therapy is a valuable device for many conditions and may be included as part of your treatment. There is an additional $20 fee if used during a regular treatment. Appointments that are strictly for low-level laser therapy are subject to regular appointment fees depending on the length of the session that is booked.