Direct billing for massage, physiotherapy, and more
We offer direct billing to these insurance companies
Simply provide us with your extended benefits insurance information and we can submit your treatment costs for direct reimbursement, saving you time and reducing what you have to pay out of pocket.
*Please note: it is the patient’s responsibility to check insurance coverage prior to treatment.
Information we need for direct billing
- The name of your extended healthcare provider
- Your ID or policy number — usually found on your benefit card
- Your relationship to the policy holder (self, spouse, parent, etc.)
- If you have secondary coverage from a spouse or parent, etc.
- The date of your accident or current injuries
- If you were referred by a physician
What you need to bring
- Your benefit card
- A doctor’s referral (if referred by a physician or if a note is required for coverage)
- A valid credit card to keep on file
For veterans
Elysian Wellness Centre is a qualified service provider for Veterans Affairs Canada (VAC).
If you're qualified for healthcare benefits and support with VAC, please note that you also have to be registered with Medavie Blue Cross in order for us to provide direct billing. Please contact VAC if you don't have a code number for direct billing.
Financing and payment options
We offer up to 0% APR financing for all our services so that you can get the treatment you need, when you need it. Please contact us for details.
We accept debit, cash, VISA, Mastercard, and American Express.
We are also FSRA-licensed to directly bill motor vehicle insurers on behalf of motor vehicle accident victims.
Frequently asked questions
We bill your insurance company after each treatment session that you attend. You only need to give us your insurance information once and it will be saved in our billing system, providing automatic billing every time.
Direct billing policies and conditions
Please note: Benefit plans can have unique restrictions and policies that may not allow for direct billing online. Please check with your extended healthcare insurer before your appointment. If your insurer does not allow direct deposit to our clinic, you will need to pay us directly and we will submit the claim on your behalf.
Please check your coverage before booking. If insurance does not cover a booked appointment, the service-specific notice period and fees in our cancellation policy still apply.
Some insurers require a doctor's note for certain treatments. Please confirm this with your insurer and bring the note to your first session when required. We can often fax it to your insurer for you.
We cannot provide direct billing for Alberta Blue Cross, Pacific Blue Cross or Manitoba Blue Cross members. Blue Cross members must be part of the Medavie Program, Ontario Program or Federal Program.