Call Us - Hunt Club613-224-2077 Call Us - Kanata343-309-9654 Book Online Today Motor Vehicle Accident Claims Barrhaven, Nepean, & Ottawa Beginning Your Recovery After a Motor Vehicle Accident If you’ve suffered from a motor vehicle accident injury, you’re not alone. At Elysian Wellness, we’ll help you throughout the process to ensure you receive the coverage you need to get treated. We simplify the process for you by: Directly Billing Motor Vehicle Insurers Helping You Fill Out the Required Paperwork Dealing With your Insurance Adjusters Directly Designing a Treatment Plan to Get You On the Road to Recovery Quickly We also work with our team of partners and experienced personal injury lawyers to ensure you receive all the treatments and benefits you require and deserve. We are licensed by the Financial Services Regulatory Authority of Ontario (FSRA) to directly bill automobile insurers and receive payment directly — you won’t have to pay out of pocket once your treatment plan has been approved. If you’ve been injured in a motor vehicle accident, you might not know where to start. Contact us right away and let’s get started on your recovery, together. Contact us today to schedule an appointment Name* Email* Phone* Choose location*West Hunt ClubKanata Choose service*PhysiotherapyChiropractorAcupunctureMassage TherapyDietitianYogaCold PlungeInfrared SaunaIV Therapy Message* Input this code: Thank you for requesting an appointment We usually respond within one business day. If you’ve messaged us outside of normal business hours, we will be happy to help you once we’re back. Please note that no bookings are final until we have reserved a time slot using your credit card. Hours of operation Monday to Thursday: 9:30 AM – 8:00 PM Friday: 9:30 AM – 7:00 PM Saturday: Appointment only Sunday: Closed Please be aware of our cancellation policy. How Does a Motor Vehicle Accident Claim Work? If you’ve been in a motor vehicle accident (MVA) and need to make a claim, here’s what should happen first: A claim needs to be made to your motor vehicle insurer. Call your insurance company to file a claim and inform them that you have sustained bodily injuries from the accident as well. Your insurance company will assign an adjuster to you for your health claim. This will be a different person than your vehicle damage adjuster. If you haven’t done this yet, don’t worry. You have up to 2 years to make a health claim due to injuries sustained from a motor vehicle accident. Once an adjuster has been assigned to you, they’ll provide you with a package of forms (if they don’t, we can provide you with the required documents). The main form that you need to start your health claim process is an Application for Accident Benefits (OCF-1) form. You should fill out this form and bring it with you to your first initial assessment and treatment. If you can’t fill it out yourself, just let us know ahead of time and we’ll reserve adequate time before your initial assessment to help you fill it out. We can also send this form to your insurer on your behalf. Contact us today to schedule an appointment Contact us today Motor Vehicle Accident Rehabilitation Elysian Wellness offers a wide variety of rehabilitation services that can help you recover from common motor vehicle accidents. Our interdisciplinary team of wellness experts include physiotherapists, massage therapists, chiropractors, as well as other healthcare professionals that provide rehab for common motor vehicle accident injuries like: Whiplash Sprains Neck Pain Back Pain Ligament Tears Stiffness Hip Strains The Elysian team can help develop a treatment plan that implements physical therapy, exercises, and pain management techniques to help throughout your recovery process. Contact us today to get started with your treatment plan and to get you back on your feet again after your incident. Frequently Asked Questions How much coverage do I have for medical rehabilitation? Minor injury guideline: $3,500 limit (including $400 for rehabilitation products) Non-catastrophic: $50,000 limit (including rehabilitation products) Catastrophic impairments: $1,000,000 limit (including rehabilitation products) Please note, these are limits and do not indicate that funding is automatically approved. Treatment plans always require approval for coverage by the insurer. If you’ve been in an accident, you’re automatically pre-approved for $2,200 of medical rehabilitation coverage. Once that’s exceeded, treatment plans need to be submitted and approved by your insurer. Also, if you have private health care coverage, the guidelines require you to exhaust them first before your motor vehicle insurer begins coverage. If you’re only covered up to a certain percentage by your private health insurer, your motor vehicle insurer will cover the remaining percentage until exhausted, in which case they will then begin to cover the full price of the treatments. What are the categories of injury in an MVA claim? There are 3 categories you may be classified under if you’ve been injured in a motor vehicle accident: Minor injury guideline (MIG): Sprain or strain Whiplash injury Whiplash associated disorder Partial dislocation of a joint Laceration Contusion Non-catastrophic (non-CAT): Fracture Bone break Full bone dislocation Psychological disorders associated to the accident Pre-existing medical condition that may delay recovery Was not able to recover within the MIG Catastrophic Impairment (CAT): Amputation of a limb Severe paralysis Spinal cord injuries Severe head injuries Severe brain injuries Severe burns Blindness Deafness Other injuries that are so severe that you are permanently unable to work or perform activities of daily living What if I’ve used all my limits under MIG (minor injury guideline) and I require more treatment? If you’ve exhausted your full $3,500 and require more treatment (unless you’ve already moved out of the minor injury guideline for any of the reasons listed under the non-catastrophic or catastrophic injuries described above), we’ll need to submit a treatment plan outlining the further treatment that’s required. Your insurer will automatically decline the treatment plan and require you to attend an insurer examination by a physician of their choosing. If you’re being moved out of the MIG, we recommend you retain legal counsel. What happens during my initial appointment? During your first assessment and treatment, you will be assessed by one of our physiotherapists or chiropractors who will determine the injuries sustained from the accident. We then submit a treatment plan (OCF-23) to your insurer for automatic pre-approval. We then begin treating you under the pre-approved $2,200 MIG coverage in order not to delay treatment. If we form an opinion that you are required to be moved out of the MIG due to any of the listed reasons, we will begin the process while still treating you under the MIG to help you get on the road to recovery as soon as possible. Your treatment plan may include a combination of physiotherapy, chiropractic, acupuncture, massage therapy, and manual osteopathy. We will determine what combination of treatment types are best for your injuries and allocate your coverage to the proper amount of sessions per modality. Will you help me move out of MIG if it’s required? Some cases are simpler than others to move clients out of the minor injury guideline (MIG) to non-catastrophic (non-CAT) or catastrophic impairment (CAT). A client who has sustained a break or fracture with supporting documentation (such as an x-ray) can be moved out of MIG fairly easily. Someone who is required to move out due to a brain injury, for example, requires a more exhaustive process and several insurer examinations. If our medical professionals determine that you qualify to be moved out of MIG, we’ll refer you to one of our legal partners to seek advice and representation. We’ll work closely with your legal representative if you require a higher category of injury. Our legal partners are experienced with both minor and major cases. They’ll work to help you get the coverage and benefits you need to continue on your path to recovery, and potentially receive income replacement benefits if you cannot work due to your injuries. What happens if my treatment plans are declined? We recommend seeking legal representation if your treatment plan or benefits are declined. Personal injury lawyers are experts in this field and would devise a strategy to appeal the decline of your treatment plan and advocate to get it approved. *Please note: You are not always guaranteed approval for treatment coverage after the initial pre-approved $2,200 coverage. We do our best to help all our clients receive coverage, but ultimately if the insurance denies your claim, it is the responsibility of the client to settle any outstanding balances such as client-requested assessments. Are You Filing a Health Claim or Need Help With Starting the Process? Contact us today